For the SPF record, select TXT as the Type, and populate the additional fields as shown in your DNS settings panel in Front.Īdd a DKIM record. The text you see in your Front settings will be different!Įnter those values into the additional fields in GoDaddy.

Note that the above values are examples only. For the MX record, select MX as the Type, and populate the additional fields as shown in your DNS settings panel in Front. These records correspond to the values listed for your domain in the Deliverability tab in your Front company settings.Īdd an MX record. You'll add three records to your DNS configuration: MX, SPF, and DKIM. Here is how to set up the records if you use GoDaddy as your DNS.ĭon't use GoDaddy? Follow the instructions here instead.Įxpand the Domains section and find the domain you wish to set the DNS for.

When you add a SMTP email channel, it’s critical to correctly configure SPF/DKIM records for your email domain because they reduce the risk messages you send from Front will be marked as spam in your recipients’ inbox. Note: If you are using GoDaddy Legacy IMAP account(s), we highly recommend that you migrate your accounts to Office 365 or another provider.SPF/DKIM records are industry-standard security mechanisms that authorize Front to send emails on our customers’ behalf. IMAP Settings for GoDaddy Legacy IMAP Accounts The other is legacy IMAP, which GoDaddy is no longer investing in. One is Office 365, which is fully supported by GoDaddy. Please note that Postbox support staff cannot make these adjustments on the server for you, they must be performed by GoDaddy support staff.

SMTP authentication << THIS IS NOT ENABLED BY DEFAULT!!! You must contact GoDaddy and request that SMTP be enabled.

If these settings do not work for you (especially if you cannot send), please file a support ticket with GoDaddy and request that the following be enabled: IMPORTANT: Postbox is a standards-based email app that requires that IMAP, POP, and SMTP be enabled on the server.

Godaddy email access logs